Terms of use

These general conditions of sale apply strictly to all sales of products made by www.elmondolcdeclaudia.com online store.

Any order made online store www.elmondolcdeclaudia.com necessarily as essential, decisive and indispensable, the unqualified acceptance by the Customer of the Terms and Conditions of www.elmondolcdeclaudia.com existing online store on the day that perform the appropriate order. In addition, you acknowledge that the acceptance of these conditions involve the application of the order to which they refer, as well as any subsequent order, except for cases where new conditions are brought to its attention by the online store www . elmondolcdeclaudia.com. The fact that the store www.elmondolcdeclaudia.com not recur at any given time these conditions can not be interpreted or equal to renounce recourse to them in the future or in the past.

The interpretation and enforcement of the conditions, as well as all acts arising from them shall be subject to Spanish law except that no provisions contrary to this law enforcement.

Prices

The prices published in the online store www.elmondolcdeclaudia.com are in Euros and are valid except for typographical errors. All prices include VAT applicable on the date of the order, any change in VAT rate will be applied automatically to the prices of products for sale in the online store www.elmondolcdeclaudia.com.

The offers on products sold in the store onlinewww.elmondolcdeclaudia.com display in the "Deals" or indicate in more details and, unless otherwise specified, shall be valid while displayed on screen.

Vouchers will be valid and special conditions for use. See the specifications of each voucher before use.

If you need invoice, it must be requested via e-mail, any invoice discharged through the website will not have any legal validity.

Payment

When ordering, the customer may elect to pay for purchases made at the online store www.elmondolcdeclaudia.com by:

  • By credit card or debit card through the virtual POS.

Courses/Master Class

Tenders submitted by www.elmondolcdeclaudia.com online store are valid within the limits of available stocks and the dates set for the offer. The www.elmondolcdeclaudia.com online store reserves the right to modify the selection of courses depending on the constraints imposed by its deliverers.

The photographs, graphics and descriptions of the products offered for sale are only indicative and not binding in any way www.elmondolcdeclaudia.com online store.

Buy Courses/Master Class

  • Acquired courses were held in the direction and under the conditions detailed in each.
  • For booking of courses, you must make payment of 50% of the value thereof indicating the full name of the person conducting the course (that is the name that will appear on the diploma).
  • If the course is canceled by the organizers, will be a refund of the amount paid by the student to date for the reservation.
  • No chance of redemption amount paid if the student cancels his attendance.
  • In any case the organization will bear the expenses incurred by the student for the completion of the course (accommodation costs, flights, diet, transportation).
  • Places will be allocated in strict order.
  • The money paid is valid only for the date of the workshop and is not refundable.
  • The reserved space is not transferable to another person if you can not attend the course.
  • You are not allowed to take photos step by step in class.
  • It is not allowed to film the class.
  • Just make the courses PROVIDES NO rights to the content and identical reproduction thereof without permission from the designer.
  • Indicate cost, dates and times of the courses in the course publicity photo.
  • All courses require a minimum number of students to be made​​. Failure to reach the minimum required (10 students) will not be made, are being refunded the full amount of the reservation. In no event shall The dolç Claudia, SL sermon will bear the expenses incurred by the student in case of purchase flights, train tickets, hotel booking, etc..

Product

Tenders submitted by www.elmondolcdeclaudia.com online store are valid within the limits of available stocks and the dates set for the offer. The www.elmondolcdeclaudia.com online store reserves the right to change the product mix according to the constraints imposed by its suppliers.

The photographs, graphics and descriptions of the products offered for sale are only indicative and not binding in any way www.elmondolcdeclaudia.com online store.

Buy products

  • Items purchased will be delivered at the address on record.
  • Saturdays, Sundays, holidays and after hours business, no support is offered any products purchased.
  • An order is considered delivered at the time the user makes payment.

Users registration

To browse the store and add products to the cart does not require registration. However, to make the purchase itself will need to register as a user. We will request your personal data to generate your customer file, the data will be protected under the provisions of Law 15/1999 of December 13, Protection of Personal Data.

They can only register people over 18 years.

With your user account you can shop and benefit from discounts, promotions and gifts that we offer our customers.

In his account can view the history of your orders and details, means of payment, your discount vouchers, etc..

Order Cancellation or return policy

Returns of products is not allowed once sold no amount will be refunded under any circumstances except www.elmondolcdeclaudia.com attributable to cause, in this case www.elmondolcdeclaudia.com study the origin of the problem to try solucinarlo to the extent that possible.

EU Regulation No. 524/2013 on online dispute resolution for consumer

Regulation called ODR (Online Dispute Resolution) seeks to establish an independent, impartial, transparent, effective, fast and just to solve various disputes arising from international online sale of goods and services between the EU proceedings.

This objective should be achieved through the establishment of an ODR platform (the platform of online dispute resolution) in the EU and the rules of cooperation with national bodies in charge of alternative dispute resolution.

You can find more information in the article 14 paragraph 1 of ODR-VO - downloadable in PDF format to the following link:

http://eur-lex.europa.eu/legal-content/ES/TXT/PDF/?uri=CELEX:32013R0524

Link to the platform online dispute resolution:

http://ec.europa.eu/consumers/odr/

Contact

Anytime you wish you can contact us for more information or to answer your questions via the contact form.

El món dolç de Claudia S.L.
B-66291634.
info@elmondolcdeclaudia.com